9 Factors to Consider When Selecting a Spices Supplier

Consistency in the quality of the spices and reliability in delivering spices in a timely manner and appropriate packaging are essential factors to consider in a spice supplier. We always recommend going with a supplier that has a good track record of consistency in both quality and delivery – like ofi Spices!

Understanding where the supplier’s spices come from is crucial for quality and ethical considerations. Ask your spice supplier how they procure the raw materials - you may prefer to purchase from a company with vertical integration to be as close to the source as possible. Some buyers prefer suppliers who source spices directly from specific regions or farms known for their organic ingredients.

Does the supplier you’re considering working with adhere to industry standards, certifications, or regulations? Certifications such as organic, non-GMO, or compliance with food safety regulations (BRC) is a top priority for many buyers. Ensure that your supplier has these certifications available on demand and keeps them updated annually. 

Evaluate the cost of the spices and the terms of the supplier/customer agreement. Price is, of course, a key factor in making any business decision, and terms such as minimum order requirements and potential discounts for bulk purchases can directly impact your budget. If your needs are consistent, you may consider asking your supplier if they offer annual contracts so that you can lock in your price. 

Good customer service is invaluable. Assess the supplier’s responsiveness, willingness to address any concerns you have, and their approach to handling issues or returns by starting with small orders. The more trust you build, the more you can invest into their product and the working relationship. It is best to work with suppliers that have a strong online presence and an easy-to-use platform for placing and managing orders.

Consider the supplier’s ability to deliver on time and the lead times for orders. Ask if they also have the ability to accommodate short-turn orders, as sometimes, rush situations arise. Timely delivery is critical, especially if you depend on a regular supply of spices.

Some buyers prioritize spice manufacturers that demonstrate ethical and sustainable practices, including sustainable sourcing, fair trade practices, and support for your business’s local community. 

Request samples to evaluate the quality of the spices before making a larger commitment. This can help in assessing the quality and suitability for your needs. These factors are quite a lot to consider; however,  by using these factors to evaluate a potential spices supplier, you’ll find the partner that best fits your requirements in terms of quality, reliability, ethical standards, and business compatibility.

Product expertise is a significant element necessary in fulfilling customer expectations. With the right expertise, customers will have more accurate information about the products they require. Salespeople should provide the right expertise to help customers to make decisions that meet their needs, increasing the likelihood of additional sales. 

→ If you have any questions about how "Spices by ofi" checks all of the boxes listed above, reach out to our team by scheduling a call with our spices expert! We look forward to speaking with you.